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FAQ

Interiors

Why should I hire an interior designer?

An interior designer can professionally assess your situation that leads to the proper function of a plan. The order of things planned in a design is important in determining what can be used further or what should be edited. This will allow you to spend money more efficiently. Hiring an interior designer saves you time, money, and hassles.

What type of projects can you do?

We offer a turn- key service from an initial interior design concept to furniture delivery and home styling of residential interiors, office spaces, store and showroom interiors.

How can an interior designer save me money?

Hiring a designer can help you to avoid costly mistakes that will not only help you save money but can increase the value of your home. We can also save you money through our trade discounts. Special pricing can apply to everything from fixtures to furniture, appliances and even décor. 

How do we get started?

To book an Initial Consultation, please contact me through the website or email studio@phillpottsdowing.com

 

What happens at the first consultation?

Our Initial Consultation is usually a phone call to discuss the project and understand customer’s expectations.

Fashion

What does “BESPOKE” mean? How is it different from made-to-measure?

Bespoke clothing differs from off-the-shelf, which is factory made in finished condition of standardised sizes and produced to order from a pre-cut pattern. When I use the term bespoke, I am referring to a process where the client has a consultation for a proposed item of clothing they would like to order, made specifically to suit their body measurements and shape.

What is the shopping experience like?

We take all of the work out of clothes shopping and personal styling.

Whether it's going to dinner, work, your best friend's wedding, a business trip, a much needed vacation or just because you want a new look; we will help you look great.

Let's start from an Initial Consultation to discuss your preferences and personal requirements. We take measurements, note your complexion and colours. We want to understand you as an individual to get the best results. 

Using our consultation notes we create digital mood boards including items designed just for you and/or items from existing brands. After you choose your favourite set, we are ready to make or purchase garments for you.

All you have to do is try it on. Keep what you love and let us take care of the returns and any tailoring to perfect your style.

What if I decide to change or cancel my order?

We make every effort to accommodate our clients to the extent reasonably possible.

Once a bespoke order is placed and a deposit is paid, we immediately order your fabric. For this reason, if you decide to cancel a garment or change the fabric after it is ordered, there is a restocking fee of 20% of the garment cost. Once a garment has been cut, no modifications can be made to the order.

Once a made-to-measure order has been submitted, no changes or cancellations can be made.

How do I get started?

To book an Initial Consultation, please contact me through the website or email studio@phillpottsdowing.com

Where can I collect my order once it's ready?

Once your final order is ready you can collect it from our showroom in London or we can arrange for it to be delivered to your home, office, or wherever!